This Privacy Policy governs the manner in which “Mar Thoma Syrian Church, Chembur”, a trust registered under the provisions of Bombay Public Trust Act 1950 and having registration number D-228 (hereinafter also referred to as ‘trust’ or ‘the trust’), collects, uses, and maintains information collected from users (each, a “User”) of the website (“Site” or “website”). This privacy policy applies to the entire Site.

Personal identification information

From trust members who visit the site for submitting donations via the Online Donation Form, we collect personal identification information including – Full Name (Title, First Name, Last Name), Email Address (if provided), CMTC ID (if provided), Prayer Group, Donation Amount and Purpose. In addition, the IP address of the computer used to make the donation is recorded. Financial transaction data is not stored in the website database. Transaction data is stored by the Payment Aggregator on their server, after converting the card number to a Token (as per RBI guidelines), along with basic information including Name, and last 4 digits of the card number or UPI ID. Other details such as complete card number or CVV or expiry date are not stored.

Non-personal identification information

The Site may record non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the IP Address, browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Photo and Video Disclaimer

The website may host photographs and/or videos of events and initiatives related to the organisation, for general view.

Web browser cookies

User’s web browser may place cookies on their hard drive for managing each session. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. There is no personally identifiable information being captured in the cookies.

How we use collected information

  • For communication with the donor: Information you provide helps us respond to your requests such as duplicate donation receipt, or queries pertaining to your donation.
  • To process payments: Donation details entered on the Donation Form is submitted to the Payment Aggregator, to enable you to complete the online transaction.
  • For Account Reconciliation: The submitted donation data is used for reconciliation against the amounts credited by the Bank as part of the settlement process.

How we protect your information

We adopt appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information stored on our Site. Transaction related information on the Payment Aggregator’s server is protected by their stringent security standards. All data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not share any personal information with anyone outside the organization. Within the organisation, only those who need access – such as the Finance and Accounts representatives are given access on a need basis. The website administrator has access for providing technical support, and administering the user accounts.

Changes to this privacy policy

Mar Thoma Syrian Church Chembur has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of this privacy policy

By using this Site, you signify your acceptance of this privacy policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Information

If you have any questions about the Privacy Policy please write to us at

Dated: 19th September 2022